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FAQs

Designs

Yes, we do! We have many purses made of quality, vegan leather and vegan fabrics, in addition to our genuine leather and premium suede materials.

All our purses are chic, classic, and minimalistic, but we love to create new collections that play around with the trends too — like our western selection, vacation edit, and bright colors collections.

Shipping

We offer free shipping via FedEx within the continental US.

Yes, we ship to other countries through the FedEx CrossBorder service.

The fee depends on various factors, such as the weight and number of products ordered, shipping method, and destination country. The exact shipping amount (including duties and taxes) will be shown on the checkout page.

Orders are processed and shipped within 2-3 business days.

After the fulfillment and shipping period (2-3 days), you should receive the item within 1-2 weeks (for US orders) or longer (for international orders.)

Yes. For a small fee, you can get your Moda Luxe item faster through:

  • FedEx Overnight Shipping
  • 2-Day FedEx Shipping
  • 3-Day FedEx Express Saver
a woman holding a luxury handbag

Returns & Exchanges

Moda Luxe is committed to keeping our customers happy. If you’re not 100% happy with your order, you can return your handbag online for FREE for a full refund within 30 days of purchase. 

Our return policy applies to US and international orders, granted that the item is in perfect, unaltered, and unworn condition. We will not refund items that are used, damaged, or have missing tags. 

Visit our returns & exchanges page to learn more about making a return.

We don’t accept exchanges at the moment. Should you wish to get another item, we recommend making a new order and returning the product you initially ordered.

Wholesale

Yes. If you want to sell Moda Luxe products in your retail store, all you need to do is fill up this wholesale application form.

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